All Systems Operational

About This Site

Welcome to the status page for Cisco IoT cloud services. Issues affecting IoT Operations Dashboard are tracked here.

EU Operational
90 days ago
100.0 % uptime
Today
Sign In Operational
User Management Operational
Tenant Management Operational
Audit Service Operational
Device Management Operational
Secure Equipment Access Service Operational
Asset Vision Service Operational
LoraWan Network Service Operational
Edge Intelligence Service Operational
Organization Hierarchy Service Operational
App Manager Service Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
Sign In Operational
User Management Operational
Tenant Management Operational
Audit Service Operational
Device Management Operational
Secure Equipment Access Service Operational
Asset Vision Service Operational
LoraWan Network Service Operational
Edge Intelligence Service Operational
Organization Hierarchy Service Operational
App Manager Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Feb 06, 2025 - 12:14 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 06, 2025 - 12:13 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 06, 2025 - 07:16 UTC
Scheduled - Cloud services on eu.ciscoiot.com will be updated during this maintenance window with a hotfix to address SEA Session recording not working.

Services affected
Secure Equipment Access

Customer Impact
While we expect this maintenance to be seamless for all, users may experience brief interruptions for the following features:
- Secure equipment access sessions

Feb 05, 2025 - 08:21 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 06, 2025 - 07:20 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 06, 2025 - 07:19 UTC
Scheduled - Cloud services on us.ciscoiot.com will be updated during this maintenance window with a hotfix to address SEA Session recording not working.

Services affected
Secure Equipment Access

Customer Impact
While we expect this maintenance to be seamless for all, users may experience brief interruptions for the following features:
- Secure equipment access sessions

Feb 05, 2025 - 08:22 UTC
Past Incidents
Feb 7, 2025

No incidents reported today.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.

Jan 24, 2025
Completed - The scheduled maintenance has been completed.
Jan 24, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 06:01 UTC
Scheduled - Cisco will be performing updates on us.ciscoiot.com during this maintenance window.

Services Affected

Sign In
User Management
Tenant Management
Audit Service
Device Management
Secure Equipment Access
App Manager Service

Customer Impact

During this maintenance, Management VPN Tunnels may be disconnected and will reconnect. Cisco will continue to monitor and validate the services throughout the maintenance window.

While we expect this maintenance to be seamless for all, users may experience brief interruptions for the following features:

- Login, User/ Tenant management
- Audit
- On-boarding/ alerts/ monitoring/ location tracking / subtended device status/ firmware management of gateways/routers / IOx application management
- Secure equipment access sessions

Features targeted for this release
Secure Equipment Access (SEA)
-Identity Threat Detection and Response: Proactively respond to potential security threats by collecting and analyzing user activity data using the Identity Threat Detection and Response (ITDR) insights feature.
-Deploy Cisco SEA in a Cisco Catalyst SD-WAN manager network using the Cisco SD-WAN Manager.

Operations Dashboard
-Multi-factor authentication (MFA) for CCI-enrolled users: Multi-factor authentication (MFA) is enabled for all users who authenticate using a Cisco Customer Identity (CCI)-enrolled email ID.
-Cisco lE switches support: A wider range of Cisco IE switches (IE31xx and IE93xx) are supported on the loT Operations Dashboard.

Jan 22, 08:25 UTC
Completed - The scheduled maintenance has been completed.
Jan 24, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 03:00 UTC
Scheduled - Cisco will be performing updates on eu.ciscoiot.com during this maintenance window.

Services Affected

Sign In
User Management
Tenant Management
Audit Service
Device Management
Secure Equipment Access
App Manager Service

Customer Impact

During this maintenance, Management VPN Tunnels may be disconnected and will reconnect. Cisco will continue to monitor and validate the services throughout the maintenance window.

While we expect this maintenance to be seamless for all, users may experience brief interruptions for the following features:

- Login, User/ Tenant management
- Audit
- On-boarding/ alerts/ monitoring/ location tracking / subtended device status/ firmware management of gateways/routers / IOx application management
- Secure equipment access sessions

Features targeted for this release
Secure Equipment Access (SEA)

-Identity Threat Detection and Response: Proactively respond to potential security threats by collecting and analyzing user activity data using the Identity Threat Detection and Response (ITDR) insights feature.
-Deploy Cisco SEA in a Cisco Catalyst SD-WAN manager network using the Cisco SD-WAN Manager.

Operations Dashboard

-Multi-factor authentication (MFA) for CCI-enrolled users: Multi-factor authentication (MFA) is enabled for all users who authenticate using a Cisco Customer Identity (CCI)-enrolled email ID.
-Cisco lE switches support: A wider range of Cisco IE switches (IE31xx and IE93xx) are supported on the loT Operations Dashboard.

Jan 22, 08:23 UTC