All Systems Operational

About This Site

Welcome to the status page for Cisco IoT cloud services. Issues affecting IoT Operations Dashboard are tracked here.

EU Operational
Sign In Operational
User Management Operational
Tenant Management Operational
Audit Service Operational
Device Management Operational
Secure Equipment Access Service Operational
Asset Vision Service Operational
LoraWan Network Service Operational
Edge Intelligence Service Operational
US Operational
Sign In Operational
User Management Operational
Tenant Management Operational
Audit Service Operational
Device Management Operational
Secure Equipment Access Service Operational
Asset Vision Service Operational
LoraWan Network Service Operational
Edge Intelligence Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 22, 2023

No incidents reported today.

Mar 21, 2023
IoT Operations Dashboard - Upcoming Scheduled Maintenance (US)
Completed - The scheduled maintenance has been completed.
Mar 21, 06:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 02:00 UTC
Update - This maintenance has been rescheduled.
Mar 16, 20:41 UTC
Scheduled - Cisco CloudOps will be performing maintenance on us.ciscoiot.com during this window.

Services Affected

Sign In
User Management
Tenant Management
Audit Service
Device Management
Secure Equipment Access
Asset Vision Service
LoraWan Network service
Edge Intelligence Service

Customer Impact

During this maintenance users will be unable to access IoT Operations Dashboard for approximately 2 to 4 hours.

Management VPN tunnels may be disconnected and will reconnect.
Mar 13, 22:01 UTC
Mar 20, 2023
IoT Operations Dashboard - Upcoming Scheduled Maintenance (EU)
Completed - The scheduled maintenance has been completed.
Mar 20, 09:38 UTC
Update - Scheduled maintenance is currently under progress. We are extending the duration by 3 hours to complete it.
Mar 20, 07:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 02:00 UTC
Update - This maintenance has been rescheduled.
Mar 16, 20:40 UTC
Scheduled - Cisco CloudOps will be performing maintenance on eu.ciscoiot.com during this window.

Services Affected

Sign In
User Management
Tenant Management
Audit Service
Device Management
Secure Equipment Access
Asset Vision Service
LoraWan Network service
Edge Intelligence Service

Customer Impact

During this maintenance users will be unable to access IoT Operations Dashboard for approximately 2 to 4 hours.

Management VPN tunnels may be disconnected and will reconnect.
Mar 13, 21:59 UTC
Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

Mar 8, 2023
IoT Operations Dashboard - Cloud Services Update (US)
Completed - The scheduled maintenance has been completed.
Mar 8, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 06:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 6, 19:09 UTC
Scheduled - Cisco will be performing updates on us.ciscoiot.com during this maintenance window.

Required Action

No user action required

Services Affected

Asset Vision Service
LoraWan Network service

Customer Impact

During the maintenance the following services may become unavailable. 

Asset Type / Asset / Sensor / Gateway / Hierarchy management
Dashboards / Alerts / Reports / Integration
Gateway / Sensor onboarding, deletion
Integrations data flow / Alerts

Features targeted for this release

Alerts / templates for velocity RMS X and Y axis in vibration sensor
- User should be able to create alert rules for Velocity RMS on the X, Y, and Z axis of the Vibration Sensor
- User should be able to add an alert to a template and receive notifications
- When active, an alert should be visible on the dashboard, asset, and the sensor pages

Support for Pulse Counting - Phase-1
- Dashboard - A line card to show the cumulative pulse value count
- The user shall have the capability to manually modify the reading so that the physical meter value matches the IAV pulse counter
- Decode the pulse counting data (from two digital inputs) and pass it over the MQTT stream
Mar 4, 05:37 UTC
IoT Operations Dashboard - Cloud Services Update (EU)
Completed - The scheduled maintenance has been completed.
Mar 8, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 6, 19:06 UTC
Scheduled - Cisco will be performing updates on eu.ciscoiot.com during this maintenance window.

Required Action

No user action required

Services Affected

Asset Vision Service
LoraWan Network service

Customer Impact

During the maintenance the following services may become unavailable. 

Asset Type / Asset / Sensor / Gateway / Hierarchy management
Dashboards / Alerts / Reports / Integration
Gateway / Sensor onboarding, deletion
Integrations data flow / Alerts

Features targeted for this release

Alerts / templates for velocity RMS X and Y axis in vibration sensor
- User should be able to create alert rules for Velocity RMS on the X, Y, and Z axis of the Vibration Sensor
- User should be able to add an alert to a template and receive notifications
- When active, an alert should be visible on the dashboard, asset, and the sensor pages

Support for Pulse Counting - Phase-1
- Dashboard - A line card to show the cumulative pulse value count
- The user shall have the capability to manually modify the reading so that the physical meter value matches the IAV pulse counter
- Decode the pulse counting data (from two digital inputs) and pass it over the MQTT stream
Mar 4, 05:35 UTC
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