All Systems Operational

About This Site

Welcome to the status page for Cisco IoT cloud services. Issues affecting IoT Operations Dashboard are tracked here.

EU Operational
Sign In Operational
User Management Operational
Tenant Management Operational
Audit Service Operational
Device Management Operational
Secure Equipment Access Service Operational
Asset Vision Service Operational
LoraWan Network Service Operational
Edge Intelligence Service Operational
Organization Hierarchy Service Operational
Cyber Vision Service Operational
US Operational
Sign In Operational
User Management Operational
Tenant Management Operational
Audit Service Operational
Device Management Operational
Secure Equipment Access Service Operational
Asset Vision Service Operational
LoraWan Network Service Operational
Edge Intelligence Service Operational
Organization Hierarchy Service Operational
Cyber Vision Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 1, 2023
IoT Operations Dashboard - Cloud Services Update (US)
Completed - The scheduled maintenance has been completed.
Dec 1, 07:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 05:01 UTC
Scheduled - Cisco will be performing updates on us.ciscoiot.com during this maintenance window.

Services Affected
Edge Intelligence Service


Customer Impact
Users may experience incomplete page loads and page load failures for approximately 10 minutes during the maintenance window. There is no impact on already deployed dataflows.


Features targeted for this release
- Hotfix for EITenantCriticalHealth Alert Handling.
Nov 29, 19:28 UTC
IoT Operations Dashboard - Cloud Services Update (EU)
Completed - The scheduled maintenance has been completed.
Dec 1, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 03:00 UTC
Scheduled - Cisco will be performing updates on eu.ciscoiot.com during this maintenance window.

Services Affected
Edge Intelligence Service


Customer Impact
Users may experience incomplete page loads and page load failures for approximately 10 minutes during the maintenance window. There is no impact on already deployed dataflows.


Features targeted for this release
- Hotfix for EITenantCriticalHealth Alert Handling.
Nov 29, 19:26 UTC
Nov 30, 2023

No incidents reported.

Nov 29, 2023
IoT Operations Dashboard - Upcoming Scheduled Update (US)
Completed - The scheduled maintenance has been completed.
Nov 29, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 05:00 UTC
Scheduled - Cisco will be performing updates on us.ciscoiot.com during this maintenance window.

Services Affected

Sign In
User Management
Tenant Management
Audit Service
Device Management
Secure Equipment Access


Customer Impact

During this maintenance, Management VPN Tunnels may be disconnected and will reconnect. Cisco will continue to monitor and validate the services throughout the maintenance window.

While we expect this maintenance to be seamless for all, users may experience page load errors or timeouts with the following features:

- Login, User/ Tenant management
- Audit
- On-boarding/ alerts/ monitoring/ location tracking / subtended device status/ firmware management of gateways/routers / IOx application management
- Secure equipment access sessions


Features targeted for this release

- Export (download) of Secure Equipment Access (SEA) Session History logs
- Cross-platform navigation launch menu
Nov 22, 19:20 UTC
IoT Operations Dashboard - Upcoming Scheduled Update (EU)
Completed - The scheduled maintenance has been completed.
Nov 29, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 03:00 UTC
Scheduled - Cisco will be performing updates on eu.ciscoiot.com during this maintenance window.

Services Affected

Sign In
User Management
Tenant Management
Audit Service
Device Management
Secure Equipment Access


Customer Impact

During this maintenance, Management VPN Tunnels may be disconnected and will reconnect. Cisco will continue to monitor and validate the services throughout the maintenance window.

While we expect this maintenance to be seamless for all, users may experience page load errors or timeouts with the following features:

- Login, User/ Tenant management
- Audit
- On-boarding/ alerts/ monitoring/ location tracking / subtended device status/ firmware management of gateways/routers / IOx application management
- Secure equipment access sessions


Features targeted for this release

- Export (download) of Secure Equipment Access (SEA) Session History logs
- Cross-platform navigation launch menu
Nov 22, 19:18 UTC
Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023
IoT Operations Dashboard - Cloud Services Update (US)
Completed - The scheduled maintenance has been completed.
Nov 17, 06:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 05:00 UTC
Scheduled - ndustrial Asset Vision Cloud services on eu.ciscoiot.com will be updated during this maintenance window.

Services Affected
Asset Vision Service
LoraWan Network Service

Customer Impact
During the update Industrial Asset Vision Cloud services can be down temporarily. There is no impact on already deployed dataflows.
Nov 16, 12:54 UTC
IoT Operations Dashboard - Cloud Services Update (EU)
Completed - The scheduled maintenance has been completed.
Nov 17, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 03:00 UTC
Scheduled - Industrial Asset Vision Cloud services on eu.ciscoiot.com will be updated during this maintenance window.

Services Affected
Asset Vision Service
LoraWan Network Service

Customer Impact
During the update Industrial Asset Vision Cloud services can be down temporarily. There is no impact on already deployed dataflows.
Nov 16, 12:50 UTC
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