All Systems Operational

About This Site

Welcome to the status page for Cisco IoT cloud services. Issues affecting IoT Operations Dashboard are tracked here.

EU Operational
Sign In Operational
User Management Operational
Tenant Management Operational
Audit Service Operational
Device Management Operational
Secure Equipment Access Service Operational
Asset Vision Service Operational
LoraWan Network Service Operational
Edge Intelligence Service Operational
US Operational
Sign In Operational
User Management Operational
Tenant Management Operational
Audit Service Operational
Device Management Operational
Secure Equipment Access Service Operational
Asset Vision Service Operational
LoraWan Network Service Operational
Edge Intelligence Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 28, 2022

No incidents reported today.

Sep 27, 2022
Resolved - We have remediated the issue. The system is operational now
Sep 27, 09:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 27, 08:50 UTC
Investigating - We are currently investigating this issue.
Sep 27, 08:35 UTC
Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Completed - The scheduled maintenance has been completed.
Sep 23, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 05:00 UTC
Scheduled - Cisco CloudOps will be performing Infrastructure updates on us.ciscoiot.com during this maintenance window.

Required Action

Please check Network ports and protocols for network requirement updates. Verify that TCP/UDP network ports and IPs are opened on the network firewall to allow the edge devices to communicate with Cisco IoT-OD.

Services Affected

Device Management
LoraWan Network service

Customer Impact

During this infrastructure upgrade, Management VPN Tunnels will be down temporarily for a brief amount of time (~15 min). Cisco CloudOps will continue to monitor and validate the services throughout the maintenance window.

Sep 20, 18:09 UTC
Completed - The scheduled maintenance has been completed.
Sep 23, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 03:00 UTC
Scheduled - Cisco CloudOps will be performing Infrastructure updates on eu.ciscoiot.com during this maintenance window.

Required Action

Please check Network ports and protocols for network requirement updates. Verify that TCP/UDP network ports and IPs are opened on the network firewall to allow the edge devices to communicate with Cisco IoT-OD.

Services Affected

Device Management
LoraWan Network service

Customer Impact

During this infrastructure upgrade, Management VPN Tunnels will be down temporarily for a brief amount of time (~15 min). Cisco CloudOps will continue to monitor and validate the services throughout the maintenance window.

Sep 20, 18:07 UTC
Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022
Resolved - We have remediated the issue. The system is operational now
Sep 20, 17:22 UTC
Update - The issue affects only devices going through reboot or any devices getting onboarded newly.
Existing "UP" devices continue to be UP and operational

Sep 20, 17:06 UTC
Investigating - We are currently investigating this issue.
Sep 20, 17:04 UTC
Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022
Completed - The scheduled maintenance has been completed.
Sep 16, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 05:00 UTC
Scheduled - Cisco CloudOps will be performing Infrastructure updates on us.ciscoiot.com during this maintenance window.

Required Action

Please check Network ports and protocols for network requirement updates. Verify that TCP/UDP network ports and IPs are opened on the network firewall to allow the edge devices to communicate with Cisco IoT-OD.

Services Affected

Sign In
User Management
Tenant Management
Audit Service
Device Management
Secure Equipment Access
Asset Vision Service
LoraWan Network service
Edge Intelligence Service

Customer Impact

During this infrastructure upgrade services can be down temporarily for a brief amount of time.

Sep 12, 22:51 UTC
Completed - The scheduled maintenance has been completed.
Sep 16, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 03:01 UTC
Scheduled - Cisco CloudOps will be performing Infrastructure updates on eu.ciscoiot.com during this maintenance window.

Required Action

Please check Network ports and protocols for network requirement updates. Verify that TCP/UDP network ports and IPs are opened on the network firewall to allow the edge devices to communicate with Cisco IoT-OD.

Services Affected

Sign In
User Management
Tenant Management
Audit Service
Device Management
Secure Equipment Access
Asset Vision Service
LoraWan Network service
Edge Intelligence Service

Customer Impact

During this infrastructure upgrade services can be down temporarily for a brief amount of time.

Sep 12, 22:49 UTC
Sep 15, 2022

No incidents reported.

Sep 14, 2022

No incidents reported.