In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 03:00 UTC
Scheduled - Edge Intelligent Services on eu.ciscoiot.com and us.ciscoiot.com will be updated during this maintenance window.

Required Action

None

Services Affected

Edge Intelligence Service

Customer Impact

During the upgrade the Edge Intelligence Cloud services can be down temporarily. There is no impact on already deployed data flows. Cisco CloudOps will complete the updates on EU first and then update services on US.

Compatible Agents

Recommended EI Agent version is 1.8.0

Minimal Supported EI Agent Version is 1.4.16

About This Site

Welcome to the status page for Cisco IoT cloud services. Issues affecting IoT Operations Dashboard are tracked here.

EU Under Maintenance
Sign In Operational
User Management Operational
Tenant Management Operational
Audit Service Operational
Device Management Operational
Secure Equipment Access Service Operational
Asset Vision Service Operational
LoraWan Network Service Operational
Edge Intelligence Service Under Maintenance
US Under Maintenance
Sign In Operational
User Management Operational
Tenant Management Operational
Audit Service Operational
Device Management Operational
Secure Equipment Access Service Operational
Asset Vision Service Operational
LoraWan Network Service Operational
Edge Intelligence Service Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cisco CloudOps will be performing Cloud Services updates on eu.ciscoiot.com and us.ciscoiot.com during this maintenance window.

Required Action

No user action required

Services Affected

Sign In
User Management
Tenant Management
Audit Service
Device Management
Secure Equipment Access

Customer Impact

During the upgrade, in the maintenance window, services can be down temporarily with potential impact on the following features of IoT Operations Dashboard:

- Login, User / Tenant management
- Audit
- On-boarding / alerts / monitoring / location tracking / subtended device status / firmware management of gateways / routers / IOx application management
- Secure remote access sessions

Cisco CloudOps will complete the updates on EU first and then update services on US.

Features Targeted For This Release

- Support for IR1800 series

- Firmware upgrade enhancements

- Enhanced workflow for deactivation and deletion of devices

- Defect fixes

Posted on Jun 25, 17:35 UTC
Past Incidents
Jun 29, 2022

Unresolved incident: IoT Operations Dashboard - Edge Intelligence Updates (EU & US).

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022
Completed - The scheduled maintenance has been completed.
Jun 23, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 06:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 22, 05:51 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 22, 05:50 UTC
Scheduled - Cloud services on us.ciscoiot.com will be updated during this maintenance window. 

Required Action

No user action required

Services Affected

Asset Vision Service
LoraWan Network service

Customer Impact

During the upgrade, in the maintenance window, services can be down temporarily with potential impact on the following features of Industrial Asset Vision

Asset Type / Asset / Sensor / Gateway / Hierarchy management
Dashboards / Alerts / Reports / Integration
Gateway / Sensor onboarding, deletion
Integrations data flow / Alerts


Release Notes

https://developer.cisco.com/docs/iotod/#!industrial-asset-vision-overview-release-notes

Jun 22, 05:49 UTC
Completed - The scheduled maintenance has been completed.
Jun 23, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 03:00 UTC
Scheduled - Cloud services on eu.ciscoiot.com will be updated during this maintenance window. 

Required Action

No user action required

Services Affected

Asset Vision Service
LoraWan Network service

Customer Impact

During the upgrade, in the maintenance window, services can be down temporarily with potential impact on the following features of Industrial Asset Vision

Asset Type / Asset / Sensor / Gateway / Hierarchy management
Dashboards / Alerts / Reports / Integration
Gateway / Sensor onboarding, deletion
Integrations data flow / Alerts




Release Notes

https://developer.cisco.com/docs/iotod/#!industrial-asset-vision-overview-release-notes

Jun 22, 05:48 UTC
Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022
Resolved - This incident has been resolved.
Jun 17, 05:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 03:51 UTC
Investigating - A partial outage was identified for IAV LoraWan network, Asset Vision, and Audit service in US. We are investigating.
Jun 17, 02:36 UTC
Resolved - This incident has been resolved.
Jun 17, 05:09 UTC
Investigating - A partial outage was identified for LoraWan Network Service in US. We are investigating.
Jun 17, 05:05 UTC
Resolved - This incident has been resolved.
Jun 17, 05:09 UTC
Investigating - A partial outage was identified for Asset Vision Service in US. We are investigating.
Jun 17, 05:05 UTC
Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.