All Systems Operational

About This Site

Welcome to the status page for Cisco IoT cloud services. Issues affecting IoT Operations Dashboard are tracked here.

EU Operational
Sign In Operational
User Management Operational
Tenant Management Operational
Audit Service Operational
Device Management Operational
Secure Equipment Access Service Operational
Asset Vision Service Operational
LoraWan Network Service Operational
Edge Intelligence Service Operational
US Operational
Sign In Operational
User Management Operational
Tenant Management Operational
Audit Service Operational
Device Management Operational
Secure Equipment Access Service Operational
Asset Vision Service Operational
LoraWan Network Service Operational
Edge Intelligence Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cloud services on eu.ciscoiot.com will be updated during this maintenance window. 

Required Action

Please check Network ports and protocols for network requirement updates. Verify that TCP/UDP network ports and IPs are opened on the network firewall to allow the edge devices to communicate with Cisco IoT-OD.

Services Affected

Sign In
User Management
Tenant Management
Audit Service
Device Management
Secure Equipment Access
Asset Vision Service
LoraWan Network service

Customer Impact

During the upgrade, in the maintenance window, services can be down temporarily with potential impact on the following features of IoT Operations Dashboard

- Login, User/ Tenant management
- Audit
- On-boarding/ alerts/ monitoring/ location tracking / subtended device status/ firmware management of gateways/routers / IOx application management
- Secure equipment access sessions
- Asset Type / Asset / Sensor / Gateway / Hierarchy management
- Dashboards / Alerts / Reports / Integration
- Gateway / Sensor onboarding, deletion
- Integrations data flow / Alerts

Features targeted for this release

- Dual LTE support on IR1100
- WGB WIFI mode support on IR1800
- ACL Support on IG series IoT gateways
- Restrictions on user credentials storage for RDP and VNC sessions in SEA
- Alerts / templates for 3rd party sensors
- Throttle Email / SMS notifications
- Chirpstack and things board upgrade
- Bug fixes

Posted on Dec 01, 2022 - 02:02 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 01, 2022 - 02:25 UTC
Scheduled - Cloud services on us.ciscoiot.com will be updated during this maintenance window. 

Required Action

Please check Network ports and protocols for network requirement updates. Verify that TCP/UDP network ports and IPs are opened on the network firewall to allow the edge devices to communicate with Cisco IoT-OD.

Services Affected

Sign In
User Management
Tenant Management
Audit Service
Device Management
Secure Equipment Access
Asset Vision Service
LoraWan Network service

Customer Impact

During the upgrade, in the maintenance window, services can be down temporarily with potential impact on the following features of IoT Operations Dashboard

- Login, User/ Tenant management
- Audit
- On-boarding/ alerts/ monitoring/ location tracking / subtended device status/ firmware management of gateways/routers / IOx application management
- Secure equipment access sessions
- Asset Type / Asset / Sensor / Gateway / Hierarchy management
- Dashboards / Alerts / Reports / Integration
- Gateway / Sensor onboarding, deletion
- Integrations data flow / Alerts

Features targeted for this release

- Dual LTE support on IR1100
- WGB WIFI mode support on IR1800
- ACL Support on IG series IoT gateways
- Restrictions on user credentials storage for RDP and VNC sessions in SEA
- Alerts / templates for 3rd party sensors
- Throttle Email / SMS notifications
- Chirpstack and things board upgrade
- Bug fixes

Dec 01, 2022 - 02:05 UTC
Past Incidents
Dec 3, 2022

No incidents reported today.

Dec 2, 2022
Completed - The scheduled maintenance has been completed.
Dec 2, 09:01 UTC
Update - Maintenance has been completed in EU. Scheduled Maintenance is in progress for US
Dec 2, 06:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 03:00 UTC
Scheduled - Cisco CloudOps will be performing Infrastructure maintenance on eu.ciscoiot.com & us.ciscoiot.com during this window.

Required Action

No user action required

Services Affected

Sign In
User Management
Tenant Management
Audit Service
Device Management
Secure Equipment Access
Asset Vision Service
LoraWan Network service
Edge Intelligence Service

Customer Impact

During this infrastructure maintenance, services can be down temporarily for a very brief amount of time (~30 min). Cisco CloudOps will complete the upgrades on EU first and then move on to US.

Dec 1, 01:58 UTC
Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022
Completed - CANCELLED: This maintenance has been cancelled. We will reschedule and send an updated notification.
Nov 28, 20:30 UTC
Scheduled - Cisco CloudOps will be performing Infrastructure updates on eu.ciscoiot.com and us.ciscoiot.com during this maintenance window.

Required Action

Please check Network ports and protocols for network requirement updates. Verify that TCP/UDP network ports and IPs are opened on the network firewall to allow the edge devices to communicate with Cisco IoT-OD.

Services Affected

Device Management
LoraWan Network service

Customer Impact

During this infrastructure upgrade, Management VPN Tunnels will be down temporarily for a brief amount of time (~30 min). Cisco CloudOps will continue to monitor and validate the services throughout the maintenance window.

Nov 18, 00:53 UTC
Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.