All Systems Operational

About This Site

Welcome to the status page for Cisco IoT cloud services. Issues affecting IoT Operations Dashboard are tracked here.

EU Operational
Sign In Operational
User Management Operational
Tenant Management Operational
Audit Service Operational
Device Management Operational
Secure Equipment Access Service Operational
Asset Vision Service Operational
LoraWan Network Service Operational
Edge Intelligence Service Operational
US Operational
Sign In Operational
User Management Operational
Tenant Management Operational
Audit Service Operational
Device Management Operational
Secure Equipment Access Service Operational
Asset Vision Service Operational
LoraWan Network Service Operational
Edge Intelligence Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 18, 2022

No incidents reported today.

Aug 17, 2022
IoT Operations Dashboard - Scheduled Infrastructure Maintenance (EU & US)
Completed - The scheduled maintenance has been completed.
Aug 17, 07:01 UTC
Update - Maintenance window has been extended by 1 hour.
Infrastructure updates have been completed on EU.
Updates to US are in progress.
Aug 17, 05:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 16, 01:24 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 16, 01:19 UTC
Scheduled - Cisco CloudOps will be performing Infrastructure updates on eu.ciscoiot.com and us.ciscoiot.com during this maintenance window.

Required Action

No user action required.

Services Affected

Sign In
User Management
Tenant Management
Audit Service
Device Management
Secure Equipment Access
Asset Vision Service
LoraWan Network service
Edge Intelligence Service

Customer Impact

None. Cisco CloudOps will complete the updates on EU first and then move on to US.
Aug 16, 00:09 UTC
Aug 16, 2022

No incidents reported.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022
IoT Operations Dashboard - Edge Device Manager Updates (US)
Completed - The scheduled maintenance has been completed.
Aug 12, 08:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 05:00 UTC
Update - [UPDATE] Maintenance schedule has been updated.
Aug 9, 16:35 UTC
Scheduled - Cisco CloudOps will be performing Cloud Services updates on us.ciscoiot.com during this maintenance window.

Required Action

No user action required

Services Affected

Sign In
User Management
Tenant Management
Audit Service
Device Management
Secure Equipment Access

Customer Impact

During the upgrade, in the maintenance window, services can be down temporarily with potential impact on the following features of IoT Operations Dashboard:

- Login, User / Tenant management
- Audit
- On-boarding / alerts / monitoring / location tracking / subtended device status / firmware management of gateways / routers / IOx application management
- Secure remote access sessions

Cisco CloudOps will complete the updates on EU first and then update services on US.

Features Targeted For This Release

- Multi-factor authentication
- Defect fixes
Aug 3, 00:57 UTC
IoT Operations Dashboard - Edge Device Manager Updates (EU)
Completed - The scheduled maintenance has been completed.
Aug 12, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 02:00 UTC
Update - [UPDATE] Maintenance schedule has been updated.
Aug 9, 16:32 UTC
Scheduled - Cisco CloudOps will be performing Cloud Services updates on eu.ciscoiot.com during this maintenance window.

Required Action

No user action required

Services Affected

Sign In
User Management
Tenant Management
Audit Service
Device Management
Secure Equipment Access

Customer Impact

During the upgrade, in the maintenance window, services can be down temporarily with potential impact on the following features of IoT Operations Dashboard:

- Login, User / Tenant management
- Audit
- On-boarding / alerts / monitoring / location tracking / subtended device status / firmware management of gateways / routers / IOx application management
- Secure remote access sessions

Cisco CloudOps will complete the updates on EU first and then update services on US.

Features Targeted For This Release

- Multi-factor authentication
- Defect fixes
Aug 3, 00:56 UTC
Aug 11, 2022

No incidents reported.

Aug 10, 2022
IoT Operations Dashboard - Emergency Maintenance (US)
Completed - The scheduled maintenance has been completed.
Aug 10, 06:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 04:00 UTC
Scheduled - Cisco CloudOps will be performing emergency maintenance on us.ciscoiot.com during this maintenance window.

Required Action

No user action required

Services Affected

Device Management
LoraWan Network service

Customer Impact

During the maintenance window, services will be temporarily unavailable
Aug 10, 01:36 UTC
Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

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