Cisco IoT Status - IoT Operations Dashboard - Cloud Services Update (EU)

IoT Operations Dashboard - Cloud Services Update (EU)

Scheduled Maintenance Report for Cisco IoT

Completed

The scheduled maintenance has been completed.

Posted Dec 07, 2022 - 07:18 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 07, 2022 - 03:00 UTC

Scheduled

Cloud services on eu.ciscoiot.com will be updated during this maintenance window.

Required Action

Please check Network ports and protocols for network requirement updates. Verify that TCP/UDP network ports and IPs are opened on the network firewall to allow the edge devices to communicate with Cisco IoT-OD.

Services Affected

Sign In
User Management
Tenant Management
Audit Service
Device Management
Secure Equipment Access
Asset Vision Service
LoraWan Network service

Customer Impact

During the upgrade, in the maintenance window, services can be down temporarily with potential impact on the following features of IoT Operations Dashboard

- Login, User/ Tenant management
- Audit
- On-boarding/ alerts/ monitoring/ location tracking / subtended device status/ firmware management of gateways/routers / IOx application management
- Secure equipment access sessions
- Asset Type / Asset / Sensor / Gateway / Hierarchy management
- Dashboards / Alerts / Reports / Integration
- Gateway / Sensor onboarding, deletion
- Integrations data flow / Alerts

Features targeted for this release

- Device Management - Dual LTE failover support on IR1100
- Device Management - WiFi WGB mode support on IR1800
- Secure Equipment Access - Restrictions on user credentials storage for RDP and VNC sessions
- New application management page at device level inventory
- Asset Vision- Alerts / templates for 3rd party sensors
- Asset Vision - Throttle Email / SMS notifications
- Bug fixes

Posted Dec 01, 2022 - 02:02 UTC

This scheduled maintenance affected: EU (Sign In, User Management, Tenant Management, Audit Service, Device Management, Secure Equipment Access Service, Asset Vision Service, LoraWan Network Service).