App Manager Services degraded

Incident Report for Cisco IoT

Resolved

This incident has been resolved.
Posted Feb 28, 2025 - 14:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 28, 2025 - 12:40 UTC

Identified

The cause of the issue has been identified and the engineering team is working on a fix.
Posted Feb 28, 2025 - 09:18 UTC

Update

Already onboarded devices are not impacted.
New onboarding of externally managed devices and their app management is affected.
Posted Feb 27, 2025 - 20:22 UTC

Update

We are continuing to investigate this issue.
Posted Feb 27, 2025 - 14:36 UTC

Investigating

App Mgmt Operations on externally managed devices are affected. The issue is being investigated.
Posted Feb 27, 2025 - 14:35 UTC
This incident affected: EU (App Manager Service) and US (App Manager Service).